Freddys

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Updated Mar 14, 2025

Freddy's Frozen Custard & Steakburgers, or simply Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.

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About Freddys

Founded in 2002 in Wichita, Kansas, Freddy's Frozen Custard & Steakburgers has quickly become a leader in American comfort food. With over 400 locations across the country, it has emerged as one of the fastest-growing franchises in the U.S. The menu features favorites like combo meals, dessert cups and cones, sandwiches, hot dogs, sides, and kids' meals. To make your experience even more enjoyable, you can use a Freddy's Promo Code to save on these tasty offerings. Be sure to bookmark this page for the latest Freddy’s Promo Code updates.

Freddy's Pickup Options

Freddy's offers convenient pickup options for their menu. Simply find your nearest location online, and enjoy easy and flexible pickup at various stores nationwide.

Cancellation Policy

If you need to modify or cancel your merchandise order, contact Freddy’s Customer Service immediately. Orders that have already been processed for shipping cannot be altered, but the customer service team will work with you to accommodate your request whenever possible.

Freddy's Membership, Rewards, and Loyalty Program

Join Freddy’s Rewards for free by downloading their app from the Google Play Store or App Store. For every $1 spent, you earn $1 in rewards, which can be redeemed for free menu items. This is a simple and rewarding way to save money while indulging in your favorite meals.

Tips to Save More at Freddy's

Maximize your savings by signing up with your email to get updates on new menu items, special promotions, and exclusive deals from Freddy's.

Shipping & Delivery

Freddy's provides delivery options at most locations. You can also shop online for exclusive Freddy's merchandise such as sweatshirts, cups, fry sauce, and hats. Shipping costs are calculated at checkout, and most in-stock items are shipped within 48 hours. For personalized or custom items, please allow 15-20 business days for delivery.

Returns & Refunds

To return or exchange an item, email freddysmerch-cs@halo.com. All items must be unused, in new condition, and returned within 30 days of receipt. Personalized, used, or non-inventory items cannot be returned.

Frequently Asked Questions

Yes, but only sells gift cards in different denominations between $10 and $50. Gift cards sold are only available online and include an E-Gift Card amount to buy their items. The physical card may only be used within the restaurant.

You can contact Freddy's customer care through their hotline number **1-866-731-4612**. You can also mail your letter to freddysmerch-cs@halo.com. On the other hand, you can let your corporate comment through this web form.

Acceptable methods of payment will include cash, cash cards, debit cards, and all the major credit cards including the in-store Freddy's gift cards. Most respectable credit and debit cards and E-gift cards are accepted as well for one to purchase merchandise from Freddy's through their online service.

Yes, they have its reward program that you can access through their mobile app. Join Freddy's Rewards free and earn 10 points per dollar spent. As you collect these points, you could use them to redeem such magnificent rewards like free menu items, an excellent way of cutting down on some money with your favorite dishes.

In the event of canceling or adjusting merchandise orders, you could contact our Customer Service; they can be reached on freddysmerch-cs@halo.com. However, our shipping orders currently under process cannot be halted in time. We'll do what we can respecting your wishes in such instances.